logo

Providing counselling to individuals experiencing grief, loss, and trauma

Terms of Use and Privacy Policy
Terms of Use and Privacy Policy
Terms of Use

The information provided on this website, bereavementcounsellingonwheels.com, should never be taken as a substitute for professional medical advice, diagnosis, and treatment. In all cases it is the responsibility of each user to seek appropriate professional medical treatment for any symptoms they are experiencing. Do not use this website to disregard medical advice or delay seeking medical advice due to something you read on this website. If you require immediate medical help, call the emergency number in your area for fire, ambulance, and police.

By using this website you understand and agree that bereavementcounsellingonwheels.com and its owner, employees, and any linked sites are not liable for any direct, indirect, or incidental, consequential or punitive damages arising from the use of this website and its content.


www.bereavementcounsellingonwheels.com makes no warranties of any kind regarding this website, including but not limited to any warranty of accuracy, completeness, currency, reliability, merchantability or fitness for a particular purpose, or any warranty that these pages, or the computer server which makes them available, are free of viruses or other harmful elements, and such warranties are expressly disclaimed.


Privacy Policy

Bereavement Counseling on Wheels Website is committed to protecting your Personal Information. We will only collect or use your Personal Information in accordance with the Privacy Policy herein.

What kind of Personal Information do we collect?

Personal Information You Provide:

When using the Site, and in filling out forms, purchasing products, providing comments, or contacting us, you may be asked to enter your name, email address, website address, mailing address, payment or credit card information. We use this information to deliver the product purchased, or information requested, to improve the performance and applicability of the Site, and to provide you with educational content, newsletters, promotions, and special offers.


Personal Information Automatically Collected:


Through use of the Site, Bereavement Counseling on Wheels Website may use data collection technology, such as Google Analytics, (hereinafter referred to as the “Data Collection Companies”) to collect information related to your use of the Site. Generally speaking, this includes information about your geographic location and Site behavior. The Data Collection Companies also provide us with information about what type of device or software you use, your IP address (with location information), and whether you view the Site on mobile, tablet, or desktop.


We collect this information for statistical purposes only and to improve the viewer experience.


When do we collect Personal Information?


We collect Personal Information from you when you purchase, order, or sign up on and for the Site, Courses, Services, and Products, download our resources, fill out a form, browse the Site, view Content, make purchases, enter any of your Personal Information on the Site, and filing out any form on this website. If you're just viewing the Site, you won't be required to provide personal information to browse.


How do we use your Personal Information?


When using the Site, Courses, Services, and/or Products, we may use the Personal Information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:


To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.



-To improve our Site in order to better serve you.
-To allow us to better serve you in response to your customer service requests.
-To administer a contest, promotion, survey, or other Site feature.
-To quickly process your transactions on and for the Site, Courses, Services, and/or Products.
-To send periodic emails regarding the Site, Courses, Services, and/or Products.
-To tailor social media (i.e., Facebook, Instagram, etc.) advertisements to you.

Do we share your Personal Information with anyone?


In general, we do not sell, trade, or otherwise transfer to outside (third) parties your Personal Information for marketing or advertising purposes, except for the following purposes:


in order to comply with an investigation, law enforcement inquiry, government entities, courts, or other third parties as required or allowed by applicable law, such as for legal and/or safety purposes.


Third-party service providers that provide products, tools, platforms or services to us, such as email-list building, website management, customer service, account maintenance, and performing other activities and services related to the management and running of our company.


Social media platforms, such as Facebook, Instagram, Twitter, Pinterest, etc. that offer functionalities and services to use their services through our website (i.e., pinning an image to Pinterest, sharing a link to Facebook). If you use those functionalities on the Site, your information will be shared with those platforms to complete those functions and activities.


Third-party advertising purposes, such as advertising on social media platforms (i.e., Facebook and Instagram) to track and categorize your interests and behavior on our Site for the purposes of marketing and advertising to you. We share information with these companies, and these companies may collect information, including your actions taken on the Site, through tracking methods such as Cookies. These third-parties may also possess or get information about you from your behavior/actions: directly with the third-parties; on/from other websites, mobile apps, or companies that the third-party companies work with; or from your interactions with advertisements the third-party companies show you. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.


We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates or successors in interest when necessary to carry out our business functions. This may include website hosting partners and other parties who assist us in operating our website, email service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.


However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you make your personal information available to third parties through our Site, Courses, Services, and/or Products, Bereavement Counseling on Wheels Website is not responsible for any unauthorized use by that third party.


How do we protect your Personal Information?


We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information. The Site is scanned for security breaches using, for example, malware removal software.


We also use a SSL certificate and never transmit your credit card information by email.


Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Courses, Services, and/or Products, you acknowledge that Bereavement Counseling on Wheels Website and its staff and independent contractors may access your Personal Information.


We implement a variety of security measures when a user places an order to maintain the safety of your Personal Information. All transactions are processed through a gateway provider and are not stored or processed on our servers.


Do we use 'cookies'?


Cookies. We, and third-parties as described in Section 7 herein, use cookies and collect information from the computer, mobile phone, or other device you use to access the Site, read our emails, or view our advertisements. This information is automatically collected. Cookies are small data files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:


-Help remember and process the items in the shopping cart.


-Compile aggregate data about site traffic and site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.


-To personalize your experience and better understand customers’ preferences for our marketing and business purposes.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.


While you may disable the use of cookies through your browser’s settings or options page, you may lose some of the features and functionality of the Site, Courses, Services, and/or

Products, as cookies are necessary to help track and enhance your experience on the Site.


Third-Party Links:


Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to sites by contacting us using the contact form.


Children’s Online Privacy Protection Act (“COPPA”):

We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Courses, Services, or Products if you are under 13 years old. If you’re younger than 13, you are not permitted to enter any Personal Information on this Site.


If you are a parent and you believe your child under the age of 13 has provided us with Personal Information, please contact us immediately to have it removed by contacting us using the contact page.


Your General Data Protection Regulation ("GDPR") Rights


If you are located within the European Union ("EU"), you are entitled to certain rights under the GDPR. You have the right to:


-Know how long we'll keep your information. We'll keep your personal information until the earlier of: (1) you either ask us to delete your information or (2) the Company decides it no longer needs the data and the cost of retaining it outweighs the value to keeping it.


-Access, rectify or erase your personal information.


-Withdraw your consent to the Company's processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.


-Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.

-Provide only your personal information which is reasonably required to enter into a contract with us. The Company will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the Company.

Contacting Us:


If there are any questions regarding this Privacy Policy, you may contact us using the following information:


14 B – 1822 Whites Road, Suite #129, Pickering, Ontario, L1V 0B1
416-452-8442

At Bereavement Counselling On Wheels

we are here to listen, to help you process your feelings, and to provide you with strategies to deal with your grief and unresolved feelings. Our services are available to all individuals regardless of your gender, race, ethnicity, sexual orientation or religious beliefs.

Contact Us
What We Do
Individual Counselling

Individual grief counseling aims to help individuals cope with the physical, emotional, social and cognitive responses to loss.

Family Counselling

Group support to family members in a safe and nurturing environment. Learn about  grieving while developing strategies for coping  and begin integrating these strategies.

Seminars

We provide periodical seminars on grief and loss. Check the Seminars page for upcoming events. 

1+
Communities Served
1+
Clients Assisted
1+
Years of Experience